Ryanair must be upfront on flight cancellations – Troy

Fianna Fáil Spokesperson on Transport, Tourism and Sport Robert Troy TD has called on Ryanair to publish a full list of flights it expects to cancel in the coming days and to ensure that no tickets are sold for any flights which are at risk of cancellation.

Deputy Troy made the comments after Ryanair signalled it will continue cancelling flights at short notice in the coming days due to staffing difficulties.

Deputy Troy said, “Hundreds of passengers have been impacted by these cancellations to date with many having to make alternative travel arrangements at short notice. The handling of the situation by Ryanair management has left a lot to be desired as many passengers only realised their flights were impacted after travelling to the airport.

“It’s disappointing that we have yet to hear from Ryanair CEO Michael O’Leary regarding this disruption. He needs to make a clear and unambiguous statement on the issue and set out what flights are set to be cancelled in the coming weeks. Ryanair needs to put the interests of their customers first and ensure that contingency plans are put in place to prevent a repeat of this situation in the months ahead.

“Ryanair have signalled that these flight cancellations will continue for at least six weeks. It’s important the company highlight the flights that are set to be cancelled well in advance of their departure dates.

“The practice of continuing to sell tickets for flights that are set to be cancelled has to come to an end. Ryanair also need to ensure that they deliver on their obligations to compensate passengers impacted by any flight cancellations or changes,” concluded Deputy Troy.